Recall on wall beds due to crush hazards; One death reported

The U.S. Consumer Product Safety Commission (CPSC) and Bestar, of Canada, announce a recall of some wall beds due to serious impact and crushing hazards. According to the Bestar website, the wall beds can detach from the wall and fall.

Nearly 180,000 wall beds sold in the U.S. and in Canada are being recalled. This recall involves the Nebula, PUR, Versatile, Edge, Cielo, Audrea, Lumina, Orion and Novello Full and Queen Wall Beds. Bestar says the beds were sold online at Wayfair.com, Costco.com, Cymax.com and Amazon.com. The beds were sold from June 2014 through March 2022 for between $1,650 and $2,200. The firm is contacting all known purchasers directly.

According to the Bestar website, a 79-year-old woman died after a Bestar wall bed fell on her in July 2018. Bestar has received reports of 60 additional incidents resulting in bruising and other injuries from the wall beds detaching and hitting consumers.

Consumers should immediately stop using the recalled wall beds and consult the communication they received from Bestar. If the bed requires reinstallation, consumers are advised to use a professional installer. Bestar will reimburse consumers for the reinstallation cost and expects that cost to range from $170 – $207 for Above Top Shelf wall beds or $338 – $414 for Below Top Shelf wall beds. Consumers who are unable to find a quote within that range should contact Bestar to receive assistance in finding an installer. Bestar says consumers who are unable to find someone within that range will be reimbursed for reasonable costs outside of it, provided they can provide documentation.

Contact Bestar toll-free at 888-912-8458 Monday through Friday from 8 a.m. to 5 p.m. ET, or email at Bestar8577@stericycle.com or online at https://www.bestar.com/wall-bed-recall or at www.bestar.com and click “WALL BED SAFETY RECALL” at top of page for more information.